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Sentiment analysis is the process of analyzing digital text to determine if the emotional tone
of the message is positive, negative, or neutral.
Capture customer feedback across various social media platforms and derive meaningful conclusions. which could be sent to relevant functions within the organisation
Improve brand strength and engage with customers in a meaninngul way
Web crawlers to capture unstructured data across various social media platforms
A text mining model for parsing conversations into positive, neutral and negative buckets
Capture customer conversation on social media platforms
- Develop sentiment analysis for business insights
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